Errors & Troubleshooting

Connection

Connection Refused / Error

Turn off proxy/VPN and retry, or turn it on if currently off
Try TUN mode (system-level proxy) in your proxy software
Verify base URL is https://ai.kektoken.com (HTTPS, no trailing /)

Timeout

Check if https://ai.kektoken.com loads in browser
Try a different network (e.g. mobile hotspot)

Auth

401 Unauthorized / Invalid Token

Verify key in Dashboard → Tokens
Check for extra spaces when copying
Confirm quota is not exhausted

OAuth Conflict

If both Claude official login and KEK key are configured, pick one. Clear ANTHROPIC_API_KEY / ANTHROPIC_AUTH_TOKEN if conflicting.

Models

Model Not Found

Most common: using vip2_cc group with Claude model name. Must change model to gpt-5.5.
Model not in current group: check Token Group Reference
Typos: verify exact model ID from Pricing page

Group/Model Mismatch

Claude group (vip1_*) keys cannot call GPT models
GPT group (vip2*) keys cannot call Claude models
Create separate keys for cross-type access

Quota

Insufficient Quota

Check remaining quota in Dashboard
Different groups have different multipliers (higher rate = faster consumption)

Still Stuck?

Check Logs → Request Logs in Dashboard for detailed error messages
Share error details with admin for assistance